Position Overview

We are seeking a detail-oriented and highly organized Senior Payroll Administrator to support end-to-end payroll processing for employees across the United States and Canada. The ideal candidate will have hands-on experience with ADP and Workday, strong knowledge of multi-state and provincial U.S. and Canadian payroll regulations, and a commitment to delivering accurate, confidential, and exceptional payroll services.

This role requires a proactive professional who thrives in a fast-paced environment, manages multiple priorities effectively, and collaborates closely with HR, Finance, and business partners.

Key Responsibilities

Payroll Processing

• Process bi-weekly and semi-monthly payroll for U.S. and Canadian employees using ADP and Workday.
• Ensure accurate calculation of wages, overtime, bonuses, commissions, and special payments.
• Review and validate timekeeping data and resolve discrepancies with managers and employees.
• Maintain payroll schedules, processing calendars, and deadlines.

Compliance & Reporting

• Ensure payroll compliance with federal, state, provincial, and local regulations in the U.S. and Canada.
• Prepare and reconcile payroll reports and year-end documents, including W-2s, T4s, and Records of Employment (ROEs).
• Support internal and external audits by providing payroll documentation and responding to inquiries.
• Monitor regulatory changes and implement updates to payroll practices as needed.

Systems & Data Management

• Maintain payroll and employee records in ADP and Workday, ensuring data accuracy and confidentiality.
• Assist with payroll system updates, testing, troubleshooting, and process improvements.
• Partner with HR and Finance to maintain data integrity across systems.

Employee Support

• Respond to employee inquiries regarding pay, taxes, deductions, timekeeping, and payroll policies.
• Provide outstanding customer service and resolve payroll issues in a timely manner.
• Escalate complex payroll matters appropriately and recommend solutions.

Qualifications

Required

• 5+ years of payroll experience, including U.S. and Canadian payroll processing.
• Experience processing multi-state payroll.
• Proficiency with ADP Workforce Now or comparable ADP payroll platforms.
• Experience using Workday Payroll modules.
• Strong knowledge of payroll regulations, taxes, compliance, and reporting.
• Excellent attention to detail and analytical skills.
• Ability to handle confidential information with discretion.
• Strong verbal and written communication skills are important.
• Experience processing Canadian payroll and multi-province payroll.
• CPP, FPC, or equivalent payroll certification.
• Experience supporting audits and year-end payroll activities.
• LATAM experience would be a plus.

Preferred Attributes

• Comfortable working in a fast-paced, deadline-driven environment.
• Strong problem-solving and organizational skills.
• Ability to work independently while maintaining a collaborative approach.
• Strong partnership skills with HR, Finance, and Operations teams.

What Success Looks Like

• Accurate and timely payroll processing.
• High standards of compliance and audit readiness.
• Exceptional employee service and responsiveness.
• Strong collaboration across departments.
• Continuous improvement of payroll processes and controls.

Join our team and help ensure a seamless payroll experience for employees across the United States and Canada.

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